How to Create a Net Promoter Score® (NPS) Survey in WordPress

Do you want to create a Net Promoter Score (NPS) survey in WordPress? Net Promoter Score is a popular method to measure customer loyalty, so you can improve your brand image. In this article, we will show you how to easily create a Net Promoter Score® Survey in WordPress, and how to properly use it to improve your business. What is Net Promoter Score? Net Promoter Score is a management tool that helps businesses measure customer loyalty. The idea was first introduced in 2003, and since then more than two-thirds of Fortune 1000 companies have adopted it. Here is how it works. It is based on a single question, ‘How likely is it that you would recommend our company/product/service to a friend or colleague?’. The answer is provided on a scale of 0 to 10. Customers who respond with a...

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